GroupNet™ for Plan Members
With GroupNet for Plan Members, you can access secure online, self-service options. Register once and connect to secure, user-friendly services—available online, anytime.
Use GroupNet for Plan Members to:
- Submit your claims online – it’s fast and easy.
- Sign up for direct deposit claim payments—paid directly into your bank account.
- Access expanded coverage information quickly and easily.
- View and print your claim status and Explanation of Benefits for the past 24 months. The Explanation of Benefits statement can be used to coordinate benefits with other insurance carriers.
- Create and print a summary of your claim history by patient and/or benefit. These reports are approved for income tax purposes.
- Complete and print personalized claim forms.
- Access our Health & Wellness Site for topics that are important to you.
- Look up common group insurance terms and frequently asked questions.
Registration is simple and secure—just follow the self-registration instructions. You can choose your own user name and password.
Download once, connect any time
Our free GroupNet Mobile app* brings all the convenience of GroupNet for Plan Members to Android™ devices, BlackBerry® and iPhone. You can download GroupNet Mobile for free on Google Play, BlackBerry App World and the App Store.
*GroupNet Mobile is available for the following:
Android: Devices that use an operating system 2.2 or newer
BlackBerry: Models 9700 and newer. Some features of GroupNet Mobile may be compromised on older models including 9700 and 9800
iPhone: Operating system (iOS) 4.3 and newer
Have the following information at your fingertips so we can identify you:
- Plan number and member ID number (available on the front of your last benefit statement or on your Benefit ID Card)
- Your date of birth
- Date of birth of one of your dependants, if applicable
- Your postal code
- Your email address
Your registration will be confirmed in writing by posted mail.
Sign up once and return any time—24 hours a day, 7 days a week. All you need to remember is the personalized password and user name you’ve selected!
Register now for GroupNet for Plan Members