Health, Dental and Out-of-Country Coverage and Claims

Online – GroupNet for Plan Members

The quickest way to get information about your coverage and claims status, or to contact a customer relationship specialist by secure e-mail, is to sign up for personalized, secure online access to GroupNet for Plan Members.

• Learn more about GroupNet for Plan Members
• Sign in now or self-register
  If you are unable to register, please call 1-800-957-9777. (If you are deaf or hard of hearing and use a TTY machine, please call us at 1-800-990-6654 or 204-946-7281 in Winnipeg.)

Phone

Customer Relationship Specialists are available to assist you by calling 1-800-957-9777. (If you are deaf or hard of hearing and use a TTY machine, please call us 1-800-990-6654 or 204-946-7281 in Winnipeg.)

Mail

Choose the mailing address from the list below for the office to which you normally send your claims. If you are not sure which office to choose, ask your plan administrator.

London
Health and Dental Benefits/Service Office
255 Dufferin Avenue
London ON N6A 4K1

Montreal
Health and Dental Benefits/Service Office
Place Bonaventure
Suite 5800
800 de La Gauchetiere W.
Montreal QC H5A 1B9

Regina
Health and Dental Benefits/Service Office
PO Box 4408
Regina SK S4P 3W7

Toronto
Health and Dental Benefits/Service Office
PO Box 4076 Station A
Toronto ON M5W 3A3

Winnipeg
Health and Dental Benefits/Service Office
PO Box 3050 Stn. Main
Winnipeg MB R3C 0E6

Email

If you are not registered for GroupNet for Plan Members and have questions about your health and dental benefits coverage or claims outside of our contact centre business hours, email us.