Individual Life Insurance Forms and Reference
For immediate, personal assistance contact our Client Service Centre:
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For calls within Canada and the U.S.
1-800-665-0551
Monday to Friday, from 8:00 am to 6:00 pm, Eastern Standard Time
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For international calls
1-519-432-7229
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They’ll handle, or provide the requirements for, the following policy-related inquiries:
- Request for values
- Address changes
- Dividend withdrawals
- Autopay changes
- Bank changes
- Changes to your personal information
- Questions about historical activity
- Reporting death claims
- Beneficiary changes
For all other inquiries, contact your financial security advisor.
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