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PDAdmin Group

PDAdmin Group provides administration services for PlanDirect, including:

  • Handling inquiries
  • Collecting premiums
  • Maintaining policy information
  • Distributing policy and renewal material to policyholders

PDAdmin Group can help you with:

  • Questions about your PlanDirect policy and coverage and payment information
  • Changes to your coverage
  • Updates to your personal information

To find out about the status of a claim or completing a claim form, contact the Individual Health Unit.

How to contact PDAdmin Group

By phone

Call toll-free 1-800-565-4066
Or call 416-499-4125
Monday to Friday, 8 a.m. to 6 p.m. EST

By e-mail

By mail

PDAdmin Group
211 Consumers Road, Suite 200
Willowdale ON M2J 4G8

Claim Forms

Print copies of the most commonly used PlanDirect claim forms.

Direct Deposit

You can now sign up for direct deposit of your claims payments.


Contact Us

For questions about your policy or to change your coverage or personal information, contact PDAdmin Group.

For questions about claims, contact our Individual Health Unit.

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