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Client Services

Response to fire in northern Alberta

To all of our clients affected by this disaster, we’re taking immediate actions to ensure that you’re getting the support you need from us through this difficult time.

If you have been impacted by the fires and have questions, please call our dedicated line: 1-877-217-5704 more.

Group Benefits
Plan Members

Forms, including claim forms:

Contact information:

Hours of Operation


Please enter a valid Canadian area code for your province:

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For other services & support and resources, go to Group Benefits Plan Members.

If you are deaf or hard of hearing and use a TTY machine, please call us at 1-800-990-6654 or 204-946-7281 in Winnipeg.

For more contact information, please go to our Contact Us page.

Owners of an individual insurance or investment product

If you've purchased an individual insurance policy or retirement and investment product, or for Solutions Banking, select your product to access contact information and other resources.

Group Benefits
Plan Administrators

Forms and coverage & claims information for Group Benefits Plan Administrators.

Group retirement & savings plans

If you are a member or sponsor of one of our group retirement and savings plans, go to