Ombudsman

Client service and satisfaction are our priority. If you have a concern about any of our products or services, you can contact our Ombudsman’s office.

For more information about our process for addressing concerns about your financial products and services, download the Client Satisfaction Process brochure [PDF].

 

• Mailing address
  Ombudsman
  The Great-West Life Assurance Company
  255 Dufferin Avenue
  London, Ontario, Canada
  N6A 4K1
• Fax
  1-519-435-7679
• Contact the Ombudsman by email