Medical Expertise and Assistance

Best Doctors helps your plan members who have been diagnosed with a serious illness get expert information about the condition and their options, by connecting with world-renowned medical experts and Centres of Excellence.

To offer this innovative service to you and your plan members, we have joined with Best Doctors^®, one of the most respected and comprehensive medical service companies in the world.

Best Doctors allows plan members and their physicians to consult with the best specialists worldwide to ensure that the diagnosis is correct and the best treatment options are being considered.

How Best Doctors Works

• A member advocate – a registered nurse – is assigned to the plan member to help gather all relevant medical information and provide support and guidance throughout the process.
• Best Doctors draws on a global database of 50,000 peer-nominated specialists, representing top physicians in the Canadian and international medical communities.
• When a case requires it, a Best Doctors team of world-class experts performs an exhaustive analysis of medical information and diagnostic tests, and re-tests all pathology specimens.
• Best Doctors is not a “second opinion” service; rather, it delivers a complete and methodical understanding of the medical condition to the plan member and his or her physician.

When you add Best Doctors to your Great-West plan, your plan members won’t be restricted to a list of just a few covered illnesses—almost all illnesses and conditions are covered, with the exception of mental, nervous and chronic pain conditions, such as Fibromyalgia.