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Medical Co-ordination Services

Our Medical Co-ordination Services is a continuous process that provides early access to medical care services. It helps support plan members by helping to prevent absences while they remain at work, and supporting their recovery very early in their absence.

Solutions That Fit Your Needs

  • Offers medical support services appropriate to recovery
  • Helps reduce disability claim length lowering costs
  • Helps improve workplace productivity

When a plan member is on sick leave or receiving disability benefits, a medical co-ordinator discusses the situation with the plan member and his/her physician to determine whether Medical Co-ordination Services can have a positive impact on recovery and length of absence.

The medical co-ordinator will then work collaboratively with the treating physician and the plan member, and initiate diagnostic testing, assessment and treatment plans. The medical
co-ordinator will involve a rehabilitation consultant to begin the return-to-work planning as required.

Medical co-ordination can help:

  • Shorten the length of disabilities
  • Lower the cost of disability and health benefits
  • Improve employee health and wellness
  • Reduce disability claims experience
  • Improve relations between employees and management
  • Increase workplace productivity

Our medical co-ordinators are regulated healthcare professionals such as registered nurses, occupational therapists or physiotherapists with current, active registration in good standing with their respective governing bodies. They have a minimum of five years’ clinical experience in the healthcare field.

Contact Us

To find out more about our group benefits plans, contact a representative in one of our regional offices.

Mental Health at Work

The Great-West Life Centre for Mental Health in the Workplace helps employers deal with workplace mental health issues. Find out more on their website.

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