Occupational Disability Claims Management: CompAssist

Some provincial governments have introduced legislation changing how workers’ compensation claims are handled. As an employer, some claim responsibilities may fall to you.

CompAssist is designed to help you with your responsibilities for occupational disability claims.

With occupational disability claims, you may be responsible for:

• Ensuring plan members complete and submit the appropriate workers’ compensation forms and relevant information
• Returning the plan members to their previous work duties, or to new duties within your organization, when they are able to re-enter the workplace

These responsibilities can pose challenges, such as:

• Knowing the information requirements and deadlines for submitting specific forms
• Identifying the best way to handle claim appeals
• Developing effective, appropriate return-to-work plans

CompAssist can help. It offers:

• Assistance with completing and submitting documentation required by your provincial workers’ compensation organization
• Regular contact with workers’ compensation to confirm claim decisions and claim management activities
• Evaluation of medical information from all practitioners involved
• Medical co-ordination services to assist your plan members with their recovery, when required for complex claims
• Development of a return-to-work plan for employees on disability
• Integration of Great-West disability benefits with the workers’ compensation claims so plan members receive the appropriate compensation
• Advice and assistance with appeals to the workers’ compensation organization
• Help understanding and complying with workers’ compensation requirements for a return to work
• Reviews and audits of your worker’s compensation process and rates
• Assistance with training your staff in all aspects of worker’s compensation, including attendance management, ergonomic assessments and worksite modifications