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The Ability Partnership Services

Disability management is about more than just what happens after the fact. It’s also about being proactive, considering all available options and knowing what steps to take to prevent disability from happening.

At Great-West, our goal is to gain an understanding of your organization’s specific health and wellness needs, and to work with you to ensure the most appropriate services are introduced at the right time.

With The Ability Partnership™, transitions from wellness to absence to disability become opportunities to support recovery and the ability to work. The degree of involvement depends on your organization.

You might be looking for a full disability management program, or a specific service to enhance your current program. A combination of the following services may be the solution that fits your needs. We can help you determine your needs.

Needs Analysis

The initial collaboration between our disability management consultants and your organization to identify your needs and develop a strategy to meet them

  • Reviews your organization’s current disability management programs
  • Includes assistance from experienced disability management consultants
  • Determines which services can benefit your organization

Employee and Family Assistance Program: Contact

Provides your plan members and their families with professional, confidential counselling and online services to help deal with concerns at work or at home

  • Designed to reduce absenteeism, accidents, healthcare and disability claims costs
  • Helps increase morale and productivity of your plan members
  • Provides service, 24 hours a day, 365 days a year

Health & Wellness Site

Plan members who have healthcare and/or dentalcare benefits with Great-West can access a wealth of information to help them manage their health, through our GroupNet for Plan Members online service

  • Offers simple and convenient access to information
  • Features useful news articles on hundreds of topics
  • Includes drug and disability libraries

Medical Co-ordination Services

Provides medical co-ordination support and expertise from the first report of illness or injury, continuing through treatment

  • Offers plan members services appropriate to their recovery
  • Helps to reduce the length of a disability claim, lowering the cost of disability and healthcare benefits
  • Helps improve workplace productivity

Vocational Rehabilitation Consulting

Provides return-to-work planning, education and job search assistance

  • Helps improve the relationship between your plan members and management
  • Helps to reduce the length of disabilities
  • Contributes to health and wellness of plan members

STD & LTD Case Management

Progressive short- and long-term disability case management services designed to ensure claims are handled according to the terms of your disability plan

  • Maintains a single case manager for the duration
  • Minimizes the investment in resolving claims
  • Helps ensure claims are handled appropriately

Occupational Disability Claims Management: CompAssist™

A comprehensive service package to help your organization manage occupational disability claims where workers’ compensation is involved

  • Helps manage workers’ compensation claims and return-to-work planning
  • Incorporates medical co-ordination services to assist with recovery
  • Allows for an easy transition back to work

Early Referral Services

Adjudication and case management support for employer-sponsored salary continuance plans

  • Can reduce duration of short-term disability periods and help prevent long-term disability claims
  • Offers timely short-term disability decisions, helping to avoid the stress of financial uncertainty
  • Provides consistent support during a difficult time

At Work Services™

Medical co-ordination or vocational rehabilitation and related services while the individual is still at work, to help avoid a disability claim

  • Helps increase workplace productivity
  • Helps improve relationships between plan members and management
  • Results in happier, healthier plan members

Contact Us

To find out more about our group benefits plans, contact a representative in one of our regional offices.

Mental Health at Work

The Great-West Life Centre for Mental Health in the Workplace helps employers deal with workplace mental health issues. Find out more on their website.

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