IMPORTANT NOTICE: As of Jan. 1, 2020, The Great-West Life Assurance Company, London Life Insurance Company and The Canada Life Assurance Company became one company – The Canada Life Assurance Company. It will take some time to update our websites, materials and forms, so until we’re done, all references to Great-West Life or London Life are to be understood as referring to The Canada Life Assurance Company.
Health SolutionsPlus claim forms
Print, complete and mail your Health SolutionsPlus claim form or learn more about your Health SolutionsPlus card.
Health SolutionsPlus Visa payment card claims
If you have questions about your card, your healthcare spending account (HCSA), or to check your current account balance:
Call our Health SolutionsPlus line toll-free at 1-877-883-7072
7 a.m. to 6 p.m. CST for service in English
7 a.m. to 5 p.m. CST for service in French
Health SolutionsPlus uses a Visa® payment card for claims. If your card has been declined, you choose not to use it at a provider location, or your provider is not a part of Great-West’s approved network, you can still submit a Health SolutionsPlus claim form.
After you complete the claim form, print, sign and mail it to the Benefit Payment Office (BPO) at the address shown on the back of the form.
Your Health SolutionsPlus card will be accepted as payment for eligible healthcare expenses at all approved provider locations. The card will not work at clinics or stores that do not offer eligible goods and services like restaurants, bookstores or gas stations.
How will I know the balance of my Health SolutionsPlus accounts?