Call our Health SolutionsPlus line toll-free at 1-877-883-7072
7 a.m. to 6 p.m. CST for service in English
7 a.m. to 5 p.m. CST for service in French
Health SolutionsPlus uses a Visa® payment card for claims. If your card has been declined, you choose not to use it at a provider location, or your provider is not a part of Great-West’s approved network, you can still submit a Health SolutionsPlus claim form.
After you complete the claim form, print, sign and mail it to the Benefit Payment Office (BPO) at the address shown on the back of the form.
Your Health SolutionsPlus card will be accepted as payment for eligible healthcare expenses at all approved provider locations. The card will not work at clinics or stores that do not offer eligible goods and services like restaurants, bookstores or gas stations.
How will I know the balance of my Health SolutionsPlus accounts?